Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Your order will be filled and shipped as soon as possible. If you have problems with a shipment, please contact our customer service department at krista@zincboatanodes.com or 1-877-693-7199.
- Privacy & Security
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Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
- Name
- Address
- Email address
- Phone number
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
- Returns & Replacements
- Your satisfaction is our utmost priority. We only sell the finest quality anodes and stand behind any product we sell. Please contact us with the nature of the problem so we can decide the most efficient way to provide a resolution. If it is deemed to be a manufacturer’s defect- we will replace your purchase at no charge. Exchanges are evaluated on a case-by-case basis. Additional freight charges may apply.
- Ordering
- If you have a problem with your order or would otherwise like to contact our sales department, you can do so at sales@zincboatanodes.com or by calling our service department at 1-877-693-7199.
- Payment, Pricing & Promotions
- Payments are handled through PayPal. PayPal is a worldwide leader in online payment processing and helps us to keep our costs down to our users while providing a safe, secure, and flexible payment option. Promotions are offered from time-to-time and are generally time sensitive.
- Viewing Orders
- You can view previous orders by clicking on 'My Account' at the top of the page, logging in and clicking the 'My Orders' link on the left.
- Updating Account Information
- If you've created an account on our website, you can manage all of your information through the 'My Account' section of the site. You can access this section by clicking the link at the top of the page or you can click here.
